Personal Data Protection Statement
【Updated as at 13 July 2020】
1. Personal Data Protection Statement
This statement is provided to the Customer by HKSTOX Limited (“the Company”, “ourselves”, “We”, “we”, “us”, “HKSTOX” collectively) in accordance with the requirements of the Hong Kong Personal Data (Privacy) Ordinance.
The following sets out the way that HKSTOX will collect, use, store, share, transmit, delete or otherwise process (collectively “process”) cookies and log file during our operation of the website apx.hk and platform dedicated to the custody and transaction of virtual assets and the provision of related services (the “Website” or “Services”).
The following data protection and privacy principles set out the way that HKSTOX will collect, use, store, share, transmit, delete or otherwise process (collectively “process”) the Customers’ personal data during our operation of the website (www.apx.hk) and platform dedicated to the custody and transaction of virtual assets and the provision of related services (the “Website” or “Services”). Personal data means any information that relates to an identified or identifiable individual.
1.1 Disclosure Obligation: Unless otherwise stated, the Customer must provide his/her personal data requested during the new account opening process with HKSTOX. Any failure so to do may result in HKSTOX being unable to open or continue the Account, or unable to effect transactions under the Account.
HKSTOX will collect the personal data from a client through one of the following methods:
(a) when a Client register an account with the APX online or mobile platform of HKSTOX; or
(b) when a Client complete any physical application form to HKSTOX; or
(c) when a Client submit a query or request to HKSTOX.
1.2 Disclosure of Personal Data: The Customers understand that HKSTOX may provide the Data received to any one of following parties:
(a) any HKSTOX’s associated entities; or
(b) any contractor, agent or service provider which provides administrative, data processing, financial, computer, telecommunication, payment or securities clearing, financial, professional or other services to any HKSTOX’s associated entities or to any other person to whom the Data is passed; or
(c) any assignee, transferee, participant, sub-participant, delegate, successor or person to whom this Agreement is novated; or
(d) Governmental, regulatory or other bodies or institutions, whether as required by law, regulations applicable to any HKSTOX’s associated entities, or otherwise.
Upon the death of the Customer, HKSTOX shall, upon the request of the surviving spouse, child, or parent of the Customer, disclose the account balance and such other information concerning the Customer if the Applicant with relation to the Customer as described above provides a certified true copy of the Customer’s Death Certificate to HKSTOX.
1.3 Data Sharing: We only share your personal data with third parties where it is necessary to provide you with products or services or as part of the nature of our relationship with you, where we have previously informed or been authorized by you, in connection with our efforts to reduce fraud or criminal activity, or as permitted by law.
1.4 Data Quality: We use appropriate technology and well-defined practices to process your personal data promptly and accurately. We will not keep your personal data longer than is necessary, except as otherwise required by applicable law.
1.5 Security and Confidentiality: We will keep your personal data confidential and limit access to your personal data to those who specifically need it to conduct their business activities, except as otherwise permitted by applicable law. We refer to industry standards and use reasonable administrative, technical and physical security measures to protect your personal data from unauthorized access, destruction, use, modification or disclosure.
1.6 Use of Data in Direct Marketing: HKSTOX gives you the option of having your personal data included or removed from lists used for marketing as required by applicable law.
1.7 Statutory Requirements of Data Records Retention: The Customers understand that HKSTOX is required to keep customers’ data according to the all the requirements set forth on the Schedule 2 “Requirements Relating to Customer Due Diligence and Record-keeping”, Part One of the AMLO.
1.8 Openness and Data Access: If you ask, HKSTOX will inform you about how your personal data is processed and the rights and remedies you have under these principles. You may inquire as to the nature of the personal data stored or processed about you by us, including:
- asking us to amend your personal data which is held by us;
- requesting deletion or erasure of your personal data;
- objecting to the sharing of your personal data (in certain circumstances);
- objecting to the profiling of your personal data.
However, HKSTOX reserves its rights not to exercise any or all of the (b),(c),(d) above if doing so may violate the client records retention requirements of the Schedule 2 of the Anti-Money Laundering and Counter-Terrorist Financing Ordinance (Cap. 615) for the jurisdiction of Hong Kong Special Administrative Region, China.
The principles set out in this statement show our commitment to you in respect of your personal data. The statement and principles we uphold thereunder may be amended and/ or updated from time to time. You are advised to check this section of the Website periodically, to see and be informed of our current principles for the protection of your personal data.
If you have questions or comments in relation to the principles or your personal data, please contact us by writing email to “email@example.com” with attention to our “Data Protection Officer”. The office address of HKSTOX Limited is 15/F, 239 Hennessy Road, Wan Chai, Hong Kong with office line: +852-3528 0178.